Benefits Management Is Awfully Unintuitive Here’s the short of it. Benefits Realisation Management (BRM) as it stands today is terrible. It’s unintuitive and confusing for anyone that isn’t in the ‘initiated’, (i.e., those in the benefits management industry). Don’t believe me? Just take one look at the below benefits map (censored to protect the innocent)…

They Know Who They Serve, and Where Their Value Comes From After ensuring they are clear on their purpose, High Value PMOs shift their focus to better knowing their client base. Now, you may read this and think: “But Brendon, we are just an internal unit? We don’t have any clients…” And to that I would reply: “Nonsense!” A High Value…

Would You Do Business With You? It’s time to pivot your thinking. Rather than considering the processes and systems you have in place as ‘what your PMO does’, try considering them as ‘services’ you are offering your internal clients. Then ask yourself — would you choose your offering over competing services on the open market? Be…

What Are You Doing?? — Answering The Delivery 6 While every change should start first with its WHY and it’s Value, there comes a time when it must answer the 3rd Most Valuable Question, i.e., What Are We Doing? (Valuable Questions 1 & 2 are Why Are We Doing It? and How Will We Prove It?) It’s Valuable Question…

Building an Ivory Tower The Ivory Tower is a metaphor with such a wonderful visual. A tower so tall, so protected, that it stands higher than the clouds. Truly isolated and disconnected from the world around it. “To live or be in an ivory tower is not to know about or to want to…

Rally Your Community: How to Ensure Your Project Community Doesn’t Fizzle Out As we covered here, You can’t deliver success on your own. Great, so now that we have established that, let’s look at how you are going to ensure you have the support that you need to create a High Value PMO. In particular, let’s look at Project Communities. An effective…

The Power of Purpose Why does your PMO exist? (And if it doesn’t yet — why should it?!) What is its purpose? Your purpose must be so clear that every member of your PMO (and ideally your client base) should be able to answer this instinctively. Let’s take a little detour to touch on…

Close your eyes with me for a moment, And imagine yourself sitting outside the board room of one of the largest retail chains in Australia. Maybe you’re nervous, sitting there fidgeting with your pen. Or perhaps you’re a slick operator, sitting in a calm silence. Either way, you know this isn’t going to be a fun meeting. You…

Is Your PMO Cursed To Fail? Here’s a better alternative. — Is Your PMO Cursed To Fail? (Wherever I refer to a ‘PMO’, you are welcome to read that as Portfolio Management Office, Program Management Office, Project Management Office, or any related derivative.) The more you work in the PMO space, the more you get used to seeing organisational graveyards filled with the failed PMOs that came…